ATTENTION FLOWLU USERS
I can help you get the best set up for your business AND your clients.
Happier clients | Happier sales funnel | Happier you
I’m Neil Gowans*.
A highly experienced corporate business process analyst, EmailPR & CRM digital marketer and a certified Facebook Community Manager – and using Flowlu every day for my business, I am excited to bring you my service that gets your Flowlu, your way.
100s of businesses have relied on me for help with their business processes and as a committed advocate of Flowlu, I now bring that experience to harness the immense power of Flowlu Customer Relation Management (CRM) for your business and your teams through custom workflows, lists, fields and much more. And through that experience, I have spotted six things that are repeatedly being asked;
There’s too much to learn! The onboarding is there but it’s huge – if only someone could point you to the stuff you need first. You just don’t have the time for the tech.
You don’t know which bits of Flowlu is going to deliver the best benefits quickest.
You don’t know how to set up 'Flowlu for photographers' - you just want to flip the switch and best practice 'Flowlu for your business type' is there.
You are a team of one just now, but you have plans – what’s the best way to build your future teams into your Flowlu?
You lack confidence – you don’t want to muck things up or break things. But you don’t know how everything is connected – you just need a Flowlu plan for what you need now.
You just want to be trained in how the different moving parts work in Flowlu and how they interact. You have time and have clear objectives – just not the platform knowledge to hook it all up.
I thrive on empowering you to address all of these things and get the best out of Flowlu - to understand it, to use it and grow your business with it; that is what this service is all about.
“I am absolutely blown away by what Neil has achieved for me in such a short space of time. He doubled my email stats within a month! Neil is the most organised person I have ever worked with; he's forward thinking and ahead of the game and I look forward to working with him more throughout the coming months and further into the future.”
RACHEL K COLLIER
Musician / Producer
WORK WITH NEIL
I spend pretty much every working hour helping small businesses make the most out of their EmailPR platform, with training, templates, integrations and automation – and not just for one platform type either (think Flowlu, Kajabi, ActiveCampaign, Mailchimp, Squarespace, etc, etc!).
Bear in mind that there are new features being added all the time to Flowlu – for example, client portal is coming in November 2021 and that is going to be huge for all Flowlu users – but of course it needs to integrate with your strategy and be folded into your existing Flowlu setup.
It's true to say that on first approach, Flowlu looks daunting with all its modules, variables and customisation possibilities. Which is why I launched this new service - I can help you navigate the dreaded 'first-phase-fear' syndrome and focus on your business imperatives so that you and your clients get the full benefit of great client experience.
I know how to define the right scope that's right for you and your most immediate business objectives - thus removing the overwhelm that often comes with opening Flowlu for the first time.
“I hope that we do such great things together that this will be a testimonial from you one day - with your picture above and your site below.”
MAYBE YOUR NAME?
backlink to your site
Here’s something really important in the mix – the customer journey and how Flowlu can support it – here's a nifty pic that shows what I mean 👉
Good customer experience boosts customer retention
So I build good customer experience into your business processes as part of your Flowlu - along with voice of the customer survey data.
There are so many ways I could help you, but let’s start with why you might be here, based on the most common reasons business owners get in touch with me – read on...
I want to use Flowlu better
I have so many questions and thoughts I don’t know where to start
I just want to book by the hour
I want to work with you
Setup, train & go
Setup, train & support
WHAT THE SERVICE GIVES YOU
- Have it all explained - What are the functions? why are they useful? and in what way they will be useful to you?
- Make it yours - Use its creative customisations to power your business CRM processes and interactions
- On Brand – using custom domains and emails
- The ideal summary of all your projects and tasks
- See what your pipeline (funnel) looks like and see any emerging trends
- A central repository for all your client and prospect information available anywhere online and on your phone too
- How to mind map (would love this to link to tasks – maybe one day!)
- Using task timers to help invoicing and understanding your own or team workload
- Unlimited surveys of your clients or communities - using other platforms (Qwary and QuestionScout)
- Setting up finance functions properly
- How to use Flowlu to collaborate with your team (even if they are not employed by you – eg contractors or VAs)
- Connect it all up in such a way you get that great feeling of being in control of your CRM (and not the other way around!)
- A highly tuned insight into what Flowlu should look like to do brilliantly for your business
- And so much more. Seriously – this only just touches the surface!
WHAT ELSE DO YOU GET?
💌 An Email PR marketing expert
🔍 A corporate process & business analyst with over 20 years experience
📄 SEO/AI/content optimisation
🆘 Unswerving support to meet your objectives
💃A reliable and committed member of your team, thriving on your success
🏁 A plan and how to follow it
⚙ Proprietary document which documents your Flowlu config
🔧 Take the tech out of the tasks - maybe you don't like the tech or don't have time for it
👂 Community development & strategy
❓ Surveys to boost relevancy
🔀 Business & CRM process design
📃 GDPR (and all the other) compliance built-in
💲 Options to suit your current budget
📈 I make graphs that go up (KPIs)
👨👩👧👦 Scottish dad; loves his family and single malt whisky 🥃
🎹 I'm a musician
❤ results that you will love
Get best practice insights on Flowlu
Lots of great things are possible in Flowlu - and they're expanding all the time! So if you want to keep up to date on new Flowlu stuff, plus hits and tips on how to get the most out of Flowlu and CRM, complete this form 📑
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