YOU + me
(it's OBVI-US!)
Let's work together and build an amazingly

successful CRM strategy for you & your clients

introduction
Transform your customer base into a client community

Work with an expert who will look at you, your client community and your objectives for the unique combination that they are.


As with music, the magic happens when the unique factors are connected - which is my approach to community-first CRM engagement.


NO ONE-SIZE-FITS-ALL TEMPLATES.


A bespoke strategy and system developed for YOUR audience and YOUR business objectives.

Neil Gowans
Founder & Principal Consultant
I’m Neil Gowans and I’ve spent the past 20 years perfecting the science of customer engagement and email marketing by working with companies like Royal Scottish National Orchestra, Roland, Glasgow String Quartet, Qantas, Etihad Airways, EasyJet, Rockwell Collins and many more. I also work with a huge array of diverse businesses from nails/lashes to music academies to SEO consultants to photographers.

I’ve taken the process-orientated CRM strategies I developed when working for big-budget brands and redesigned them into a customer engagement and connection system that any business, with any size budget, can use.

Using my OBVI-US Eco-System, I’ll show you the strategies of an $80K CRM system - for a fraction of the cost.

Oh, and I'm a bit obsessed with CRM process best practice!

Twenty years doing this has taught me that no matter the size of your business, developing real and ongoing relationships with your own community is at the heart of every sustainable engagement.

Now - more than ever - with more and more people turning to online solutions (and expecting slick and quick experiences), this is the time to connect to you audience through a meaningful strategy.

I’ll show you exactly how to create winning strategies - so that it's OBVI-US.
And in a way that makes sense for your client community.
(and without the $80K price tag!)

Oh - and I'm excited to be developing a Flowlu course just now - more of that another time!

Some background information - I am a musician too! Not only that but I am married to Betsy Taylor, a distinguished professional cellist who is Associate Principal of the Royal Scottish National Orchestra and also lectures at the Royal Scottish Conservatoire (RCS). I was classically trained on the piano from the age of 4 and now have a wonderful Roland-only studio (Fantom 8, Jupiter-X and over a dozen more! You can't ever have too many, right?!) all going through Ableton 11 Suite or Sibelius.

I have three children, Jocelyn and Lewis who are well on their way in successful adult life and Gemma, 13, who studies cello at the RCS is a member of the RSNO Junior Chorus.

I manage 9 Facebook groups (each one focused on a different bit of Roland gear) and have recently been recognised as a 'Padmin' (Power admin) by Facebook in light of my community building experience.


Now get the plan to put it altogether.

The first step of the journey to making CRM excellence happen for you and your client community is to click the button below.
I look forward to chatting with you.

SABRINA BROWN
CEO, Hazard Hub, San Diego, CA
Neil has been a godsend for my business since the coronavirus shut the doors to my business premises. I moved everything online and with Neil's help I have achieved more than I thought was possible, to the point where I may not even bother to re-open the premises as online work is doing so well. He opened my eyes to what is possible with CRM. He is so hands on and will be there to help no matter what I tell him my goals are (I have a new one almost every week!). I would strongly recommend Neil's services to anyone wanting to use CRM as an effective way to grow their business.

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